The calls waste time for household docs, too, in accordance with two physicians who spoke with CBC. A patient’s physician has to log out on every report of a MedsCheck call — even if the client didn’t increase any issues during the call. One former pharmacy assistant at Shoppers Drug Mart in Ottawa said they were tasked with scheduling chilly calls with prospects from 2022 to 2023. They stated their manager introduced the problem up every day, asking them to make as many as 20 calls per shift — “96 per cent” of which they stated they booked in for reviews. Nhan stated he never personally felt MedsCheck pressure because his supervisor at Shoppers Drug Mart shielded workers — but a model new owner who “explicitly talked about” new billing targets was a half of the explanation he stop final yr.
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